Shipping Policy

Delivery Method

Orders will be delivered via courier or Bidvest Waltons fleet.

Delivery Fee

R85.00 for all order(s) marked for delivery. This fee will be included in your total basket price should you have selected the delivery option.

Delivery Times

Monday to Friday between 8am and 5pm. No Deliveries on Public Holidays.
Delivery of your order will take between 5 - 7 business days to deliver from date of order.

Exceptions

The Bidvest Waltons distribution branch can on its own discretion deliver the order to the client without making use of a courier.
Bidvest Waltons can also request the supplier to deliver an order on their behalf should the items be of such nature that it requires to be transported in a vehicle specially equipped for transportation of such product/s.

Collection

Should you have opted for collection at the nearest Bidvest Waltons store, most convenient for collection, no delivery fee will apply.

Collection Times

Collection times from a retails store will dependent on the trading hours of the chosen Bidvest Waltons store.
Bidvest Waltons requires 5 to 7 business days to prepare the order for collections.

Should you have opted for collection at your chosen school, no delivery fee will apply. Collection of order must be undertaken at the stipulated date and time noted on your invoice.

Need Help?

For assistance with regards to the website or any web orders please contact our National Call Centre on 0800 000 448

You can also email the relevant region:
Western Cape: e-helpdesk@cape.waltons.co.za
KZN: e-helpdesk@kzn.waltons.co.za
Gauteng & other: helpdesk@gp.waltons.co.za

The helpdesk hours are Monday to Thursday between 8:00AM and 17:00PM and Friday between 8:00AM and 16:00PM.
For Request for Quotation with attachments or Tender Documents please e-Mail your request to rfq@waltons.co.za